> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://eclincher.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Eclincher Integrations


# Eclincher Integrations:

Eclincher connects with a range of third-party tools to help you manage your content, files, emails, and analytics all from one place. Whether you want to pull in media from cloud storage, track your ad performance, or shorten links on the fly, the integrations below make it possible without leaving your dashboard.

**How to access integrations:**
For all integrations, start by going to **Manage Accounts** in the left-hand navigation bar, **Add Accoun and select from the listed Free Integrations.**

![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/4/a/1a4ad23334901a00/image_33zq9w.png)

# Setting up the Integrations:

| **Gmail: **Manage your emails directly through Eclincher without switching between platforms.

How to connect:
* Go to **Manage Accounts > Integrations > Add Account**
* Select **Gmail**
* Choose or log in to the Gmail account you want to connect
* Toggle it **On** and click **Save Changes**
Once connected, you can access your Gmail through your **Inbox** in Eclincher.

|| You can access your Gmail through your inbox

![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/4/a/1a4ad23334901a00/image_1mb5c14.png)
---

| Outlook: Manage your Outlook emails and stay on top of communications directly through your Eclincher account.

###### How to connect:
* Go to **Manage Accounts > Integrations > Add Account**
* Select **Outlook**
* Choose or log in to the Microsoft account you want to connect
* Toggle it **On** and click **Save Changes**

|| Once connected, you can access your Outlook emails through your Inbox in Eclincher.

---

| **Google Ads: **Monitor the performance of your paid campaigns alongside your organic social activity.

**How to connect:**
* Go to **Manage Accounts > Integrations > Add Account**
* Select **Google Ads**
* Choose or log in to the Google account you want to connect
* Toggle it **On** and click **Save Changes**

|| Once connected, your Google Ads performance data will be available under the **Paid Reports** section on your Analytics Report page.

---

| Google Drive: Access and attach files from your Google Drive directly within the Eclincher post editor.

**How to connect:**
* Go to **Manage Accounts > Integrations > Add Account**
* Select **Google Drive**
* Choose the Google account associated with the Drive you want to connect
|| Once connected, you can access your Google Drive files from the **Post Editor** area.

![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/4/a/1a4ad23334901a00/image_16k40aa.png)
---

| **Dropbox: **Share and attach files from Dropbox without needing to download and re-upload them.

How to connect:
* Go to **Manage Accounts > Integrations > Add Account**
* Select **Dropbox** and follow the prompts to authorize the connection
|| Once connected, your Dropbox files are accessible directly from the **Post Editor** area.

![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/4/a/1a4ad23334901a00/image_e6ky2q.png)
---


| Salesforce: Sync your Salesforce CRM activity with Eclincher to keep your customer interactions and social media efforts aligned.


###### How to connect:
* Go to **Manage Accounts > Integrations > Add Account**
* Select **Salesforce**
* Log in to the Salesforce account you want to connect and authorize the connection
* Toggle it **On** and click **Save Changes**

|| Once connected, you can manage and track Salesforce activity alongside your social media workflows directly from your Eclincher dashboard.

---

| **Mailchimp: **Connect your Mailchimp account to track email campaign performance alongside your social media analytics.

How to connect:
* Go to **Manage Accounts > Integrations > Add Account**
* Select **Mailchimp**
* Choose or log in to the Mailchimp account you want to connect
* Toggle it **On** and click **Save Changes**

|| Once connected, view your Mailchimp reports by going to **Analytics > Analytics Reports** for profile performance or **Analytics > Multi-channel Reports** for email campaign reports.


![Analytics > Analytics Reports > Mailchimp Profile Performance](https://storage.crisp.chat/users/helpdesk/website/1a4ad23334901a00/image_wkadi9.png)
![Analytics > Multi-channel Reports > Mailchimp email report](https://storage.crisp.chat/users/helpdesk/website/1a4ad23334901a00/image_vaz5kt.png)

![Mailchimp email report content](https://storage.crisp.chat/users/helpdesk/website/1a4ad23334901a00/image_dpf6vl.png)
---


| **Cloudinary: **Upload and manage images and videos from your Cloudinary library without leaving Eclincher.

**How to connect:**
* Go to **Manage Accounts > Integrations > Add Account**
* Select **Cloudinary**
* Enter your Cloudinary account details in the pop-up window
* Check the activation box and click **Save**

|| Once connected, click the **paperclip icon** in the Post Editor area and select **Upload from Cloudinary** to pull in your media files.

![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/4/a/1a4ad23334901a00/image_1vtgbca.png)
---

| **Zendesk: **Handle customer support activity and manage tickets without switching to a separate platform.

**What you can do with the Zendesk integration:**
* Create Zendesk tickets categorized as a question, incident, problem, or task
* Set ticket priority levels: low, normal, high, or urgent
* Receive Zendesk updates and comments directly in your Eclincher Inbox

###### How to connect:
* Go to **Manage Accounts > Integrations > Add Account**
* Select **Zendesk** and follow the prompts to authorize the connection
---

| ServiceNow: Connect your ServiceNow account to manage IT help desk requests, customer service workflows, and more from within Eclincher.

**How to connect:**
* Go to **Manage Accounts > Integrations > Add Account**
* Scroll down to **Free Integrations** and select **ServiceNow**
* Enter your ServiceNow URL, username, and password to complete the setup

---

| **Bitly: **Automatically shorten links in your posts using your connected Bitly account.

**How to connect:**
* Go to **Manage Accounts > Integrations > Add Account**
* Select **Bitly** and follow the prompts to log in and authorize the connection
* To activate link shortening, go to **Profile icon > Publishing Settings > URL Shortener** and configure your Bitly preferences

![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/4/a/1a4ad23334901a00/image_179ovrt.png)
---

| **Sniply: **Add custom call-to-action messages to any link you share, turning every post into a conversion opportunity.

**How to connect:**
* Go to **Manage Accounts > Integrations > Add Account**
* Select **Sniply** and follow the prompts to log in and authorize the connection

![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/4/a/1a4ad23334901a00/image_1gp9u32.png)
|| Once connected, access your Sniply settings from the Post Editor area to attach call-to-action messages to your shared links.


---

| Square - select products/items to share and/or schedule.

1. To connect your Square account to Eclincher, please select the **Manage Accounts** icon on the left side of your Dashboard and click on **Integration**.
2. You should be able to see the **Add Account** button on the upper right part of the page.
3. You can access your Square account by clicking on the app icon from the post editor area.

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If you have additional questions, or suggestions to make this capability better, please do not hesitate to reach out to us. We are here for you! Our **Support Team** is available to assist you.

Thank you,
**The Eclincher Support Team** 