> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://eclincher.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Notification Center


# Configuring Your Notification Center in Eclincher

Keeping up with everything happening across your social accounts and team workflows is a lot easier when your notifications are organized and working for you. The Notification Center in Eclincher brings all your alerts into one place, so you can stay on top of post approvals, inbox updates, publishing activity, and more without having to dig around for information.
**What you can manage from the Notification Center:**
* Post approvals and publishing alerts
* Inbox updates, including assigned items and notes
* Draft activity
* Product updates and announcements

### Notification Types by Plan
Not all notification types are available on every plan. Here is a quick breakdown of what is included:

**For Legacy Premier and Advanced Plans, and the Latest Professional Plan:**
* Post Approval
* Posting Notifications
* Inbox (Assigned Items and Notes)
* Drafts
**For All Legacy Plans (Basic, Premier, Advanced) and Latest Plans (Standard and Professional):**
* Product Updates
* Posting
* Inbox (New Inbox Items)

---

### How to Set Up Your Notification Center


1. Open Notification Settings
There are two ways to get to your notification settings:
* Click the **notifications bell** in your dashboard, then click the **gear icon** to open settings
* Or click the **profile icon** in the top right corner and select **Notification Settings**

![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/4/a/1a4ad23334901a00/image_131sv8w.png)

2. Choose Your Notification Preferences
* In the Settings page, select the notification types you want to receive
* Choose where you want to receive them, either by email, in-app, or both
* Save your preferences once you have made your selections

![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/4/a/1a4ad23334901a00/image_1onpdk5.png)


###### 2. Choose Your Notification Preferences

* In the **Settings** page, select the types of notifications you want to receive and where you want to receive them (e.g., email or in-app).

![Notification Settings](https://storage.crisp.chat/users/helpdesk/website/-/1/a/4/a/1a4ad23334901a00/image_1gk7s72.png)

3. Manage Your Notifications
Once your preferences are set, here is how to work with notifications day to day:

**Reload Notifications**
* Click the **Reload** icon to manually refresh and check for any new notifications
**Filter Notifications**
* Use the filter options to narrow down which notifications are displayed, making it easier to focus on what matters most at any given time
**Manage Notifications Individually**
* Click the **three-dot icon** next to any notification to see available actions
**For failed post notifications, you will have the option to:**
* **Reschedule** the post
* **Preview Post** to review the content before rescheduling
**For all notifications, you can:**
* **Mark as Read or Unread**
* **Delete**
**Bulk Actions**
* Use the Bulk Actions option to mark multiple notifications as read, or delete several at once, saving you time when clearing out a long list

![Filter Notifications](https://storage.crisp.chat/users/helpdesk/website/-/1/a/4/a/1a4ad23334901a00/image_txkzdn.png)

3. **Manage Notifications Individually**
* Click the **three-dot icon** next to any notification to see available actions
For failed post notifications, you will have the option to:
* **Reschedule** the post
* **Preview Post** to review the content before rescheduling
For all notifications, you can:
* **Mark as Read or Unread**
* **Delete**
![Failed post notification actions](https://storage.crisp.chat/users/helpdesk/website/-/1/a/4/a/1a4ad23334901a00/image_1hc6hok.png)

![More actions for each notification item](https://storage.crisp.chat/users/helpdesk/website/-/1/a/4/a/1a4ad23334901a00/image_aqjbg0.png)

4. **Bulk Actions**
* Use the Bulk Actions option to mark multiple notifications as read, or delete several at once, saving you time when clearing out a long list
![Bulk Actions](https://storage.crisp.chat/users/helpdesk/website/-/1/a/4/a/1a4ad23334901a00/image_kjhvfi.png)
---
### A Note on User Permissions

* **Internal users** can customize their own notification preferences at any time
* **External users** are not able to modify notification settings
---

### Need Help?

If you run into any issues or have further questions, our **Support Team** is ready to assist you. We’re always here to help you get the most out of Eclincher.

Thank you,
**The Eclincher Support Team**