> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://eclincher.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Recreate Facebook Tokens or Permissions

### Resetting Permissions for Facebook and Instagram Business Accounts in Eclincher


At times, Eclincher may not have sufficient permission to manage your Facebook and Instagram Business accounts. You can identify this issue if you're trying to add a Facebook Page or an Instagram Business account, but it doesn't appear in the list even after updating or renewing your tokens. Follow these steps to reset the permissions:

# Recreate Your Account Token for Facebook

1. Open a new tab in your web browser and log in to the Facebook user account that manages the affected Facebook Page or Instagram Business account added in Eclincher.

2. Open the **Settings & Privacy** menu and click on **Settings**.

![](https://storage.crisp.chat/users/helpdesk/website/1a4ad23334901a00/image_2qw6iv.png)

![](https://storage.crisp.chat/users/helpdesk/website/1a4ad23334901a00/image_17u20yf.png)

3. Navigate to **Security and Login** and click on **Business Integrations**. Locate the e-clincher app and remove it. Note: When prompted, do not select the option to delete posts.

![](https://storage.crisp.chat/users/helpdesk/website/1a4ad23334901a00/image_vz3618.png)

![](https://storage.crisp.chat/users/helpdesk/website/1a4ad23334901a00/image_1uvpahw.png)

![](https://storage.crisp.chat/users/helpdesk/website/1a4ad23334901a00/image_15hh5na.png)

4. Return to Eclincher, open **"Manage Accounts"**, and renew the access token for both Facebook and Instagram Business.

For Facebook:



![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/4/a/1a4ad23334901a00/image_bv40h2.png)


For Instagram Business (using the same Facebook account):



![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/4/a/1a4ad23334901a00/image_1gccz1p.png)



If you have any additional questions or suggestions to enhance this capability, please feel free to reach our **Support Team**. We're here to assist you every step of the way.



Thank you,
The Eclincher Support Team