• Frequently Asked Questions

  Frequent Issues with "Post Failures" or "Missing Posts" and How to Resolve Them At times, we receive reports regarding "post failures" or "missing posts" from our users. While some of these cases may indicate a problem with our system, it is often associated with issues on the respective social media platforms or user-related factors. Here are the recurring issues we encounter frequently and our recommendations on how to resolve them, which should assist you in troubleshooting anySome readers

• Problems with slow loading - Clear Cache and eclincher cookies (Google Chrome)

  Resolving Slow Loading Times and Crashes in Chrome Browser If you're experiencing slow loading times or frequent app crashes in your Chrome browser, we recommend following these steps: Clearing All Time Cached Data Open your browser's menu (the three-dot icon) Select Delete Browsing Data. Make sure you're on the Basic tab at the top. Choose All Time as the time rangSome readers

• Will my audience or fans see "published by eclincher" and why?

  Facebook Why is "published by eclincher" not visible to the public? When you publish posts from the eclincher platform to Facebook, they will appear just like posts published natively on Facebook. The "published by eclincher" attribution is not displayed on your posts and remains invisible to your audience and viewers. However, there are exceptions: Facebook Pages: Facebook shows "published by 3rd party app name " only to the page owner, admins, and editors. Fans and external viewersFew readers

• User Interface Theme Customization

  Customizing the User Interface Theme Personalize your eclincher UI with custom themes eclincher now offers the ability to customize the appearance of your interface. You can choose between light and dark themes, as well as adjust the colors of the sidebar and top menu to suit your preferences. To customize your theme, follow these simple steps: Click the icon located in the upper right corner of your page. Select Theme Settings from the dropdown menu. (https://storage.crisFew readers

• How to promote your Shopify Products through eclincher

  Promoting Your Shopify Products with eclincher If you're looking to promote your Shopify products, eclincher offers several features to help you achieve your goal. Here's how you can utilize eclincher to promote your products effectively: Using the eclincher Chrome Extension With the eclincher Chrome extension, you can easily share your products across all your social profiles, including the groups you manage. Simply click on the eclincher Chrome extension icon to initiate the sharing prFew readers

• GDPR Compliance

  GDPR Compliance eclincher prioritizes GDPR compliance and respects your privacy At eclincher, we place a high value on your privacy and take GDPR compliance seriously. We have taken the necessary steps to ensure that our practices align with the General Data Protection Regulation (GDPR). You can find detailed information about our commitment to privacy and data protection in our privacy policy and on our GDPR compliance (https://eclincher.com/gdpr-complFew readers

• eclincher Security

  eclincher Security and Protection Structure At eclincher, we prioritize the security and protection of our users' data. While we are unable to disclose our complete security process due to company policies, we assure you that we have robust data security protocols in place. As part of our security measures, we rely on Amazon Web Services (AWS), which provides us with premium support and 24/7 expert assistance for any outage or security issues. The eclincher infrastructure operates on AmazonFew readers