• Media Setting Guidelines per Social Platform

  Guidelines for Media Settings on Social Media Platforms When posting content on various social media platforms, it is crucial to adhere to their specific guidelines for publishing. Furthermore, when sharing the same post across multiple platforms simultaneously, it is important to apply the most stringent guidelines to ensure proper publication on all platforms. Tip: Publishing via Push Notification allows for both images and videos in a post. Image Publishing Guidelines (https:/Popular

• How to Add and Manage Users

  Incorporating Teamwork into Your Workflow Introduction Teamwork is an essential component for any successful business. It enables collaboration within a group, leading to the discovery of innovative solutions and efficient work processes. In the realm of social media management, effective teamwork is crucial for overcoming the challenges of managing multiple platforms and streamlining your workload. In this guide, we will expPopular

• How to find popular hashtags and use tagging

  Using and Finding Popular Hashtags, Mentions, and Tags Supported networks: Facebook, Instagram, LinkedIn, and X This article provides guidance on how to use and find popular hashtags, mentions, and tags on various social media platforms. The topics covered include: Finding popular hashtags on X and Instagram Tagging people and locations on Instagram Mentioning people/brands on Instagram, Facebook, X, and LinkedIn Hashtags Suggested Hashtags (Instagram & X) Instagram aSome readers

• How to add or change video thumbnails

  How to Add or Change Video Thumbnails Grab viewers' attention with captivating thumbnails! Thumbnails play a crucial role in attracting viewers to your content and enticing them to watch your videos. Well-designed thumbnails can significantly increase the conversion rate of your video posts. You have the flexibility to choose and customize thumbnails when posting on Facebook Pages, YouTube, or Instagram. On Instagram, you can use any image from the video as an alternative thumbnail. On FaSome readers

• Frequently Asked Questions

  Frequent Issues with "Post Failures" or "Missing Posts" and How to Resolve Them At times, we receive reports regarding "post failures" or "missing posts" from our users. While some of these cases may indicate a problem with our system, it is often associated with issues on the respective social media platforms or user-related factors. Here are the recurring issues we encounter frequently and our recommendations on how to resolve them, which should assist you in troubleshooting any "publishSome readers

• Problems with slow loading - Clear Cache and eclincher cookies (Google Chrome)

  Resolving Slow Loading Times and Crashes in Chrome Browser If you're experiencing slow loading times or frequent app crashes in your Chrome browser, we recommend following these steps: Clearing All Time Cached Data Open your browser's menu (the three-dot icon) Select Delete Browsing Data. Make sure you're on the Basic tab at the top. Choose All Time as the time rangSome readers

• Choosing Team Roles and Permissions

  Configuring Team Roles and Permissions Tailoring access levels based on roles for effective collaboration Learn how to assign specific role-based access for your team members in eclincher. To support the smooth functioning of your business, eclincher provides the flexibility to assign appropriate permissions to users within your team. Consider the following key roles and permissions when configuring your account: The original eclincher account owner holds the highest level of permissFew readers

• Failed to add new social profiles, renew token, update account, or to add new pages and profiles to eclincher

  You may encounter difficulties when attempting to add new social profiles, renew tokens, update your account, or add new pages and profiles to eclincher. To address these issues, please follow the instructions provided below: Adding New Social Profiles and Pages: If you are unable to add a new social account, profile, or page, it is likely because you are already logged in to an account of the same social channel. Open a new tab and navigate to the website of the social channel youFew readers

• Posting Guidelines (Post Composing Essentials)

  Essential Steps for Creating and Editing Posts with eclincher To create and edit posts effectively using eclincher, follow these essential steps: Accessing the Post Editor You can find the post editor conveniently on the default landing page or by navigating to the "Publishing" menu on the left side of your webpage. Accessing the Post Editor Selecting Social Media Channels Click on the "Select ProFew readers

• User Migration Tool

  Managing employee turnover is a necessary aspect of running a company, and while it may not be easy, handling this transition effectively is a valuable investment. In some cases, you may need to transfer departmental responsibilities and migrate tasks within the eclincher social media management tool. This employee transition, also known as "the handover," is a crucial process for any organization. While onboarding has traditionally received more attention, offboarding exiting employees and compFew readers

• Understanding Emails and Push alerts

  Utilizing Triggered Email and Push Notifications for Important Scenarios and Configuration Steps Email and push notifications are valuable tools for receiving timely alerts about significant events within the system. This article will guide you through the process of enabling these notifications for various key scenarios: Notifying the team about Inbox assignments via email. Sending an email notification for post failures. Requesting post approval from the team via email. RequestFew readers

• Mastering Email and Push alerts

  Mastering Email and Push Notifications Leveraging Triggered Email and Push Alerts for Important Scenarios and Customization Email and push notifications are powerful tools for receiving timely alerts about important events within your system. In this guide, we will explore what these notifications are and how to configure them to suit your specific needs in the following key scenarios: Inbox Update Push Notifications Team Email Notifications for Inbox Assignments Post Failure EmFew readers

• Publishing Group

  We are excited to introduce a powerful feature on eclincher called Publishing Groups that will help you save time and efficiently manage your profiles. With Publishing Groups, you can easily add a group or batch of profiles in the post editor, streamlining your workflow. Let's explore this feature in detail: What are Publishing Groups? A Publishing Group serves as a shortcut to add a custom group of profiles in the post editor. You can include up to 100 profiles in a single group, mFew readers

• Notification Center

  Configuring Your Notification Center The new Notification Center in your eclincher Dashboard allows you to centralize all your notifications in one place. It provides convenient access to various types of notifications based on your account type and preferences. Here's a guide on setting up your Notification Center: For Premier and Agency Accounts: Post Approval Posting Notification Inbox (Assigned Items, Notes) Drafts For Basic, Premier, and Agency Accounts: PrFew readers

• Be Notified When Posts Fail

  If you want to stay informed when a post fails to publish, you have the option to receive notifications. These notifications will be sent directly to your email address, providing you with the reason or error received from the social media channel, explaining why the post was unsuccessful. Please note that this feature is available only for the Main Admin's Email. If you are a managed user, you can request this feature through our Support Chat. To configure your account notifications, follow tFew readers

• Shuffle Your Auto Post Queues

  Rearrange Your Auto Post Queues with Ease Follow these simple steps to reorder your posts within a single queue: Go to the Auto Post with Queue page by clicking on the "Publishing" section on the left side of your Dashboard. Accessing Auto Post with Queue Page Open the desired queue, then click on the 'Three-dot' icon and select 'Shuffle.' Shuffle Queue (https://storage.crisp.chat/users/helpdeFew readers

• Will my audience or fans see "published by eclincher" and why?

  Facebook Why is "published by eclincher" not visible to the public? When you publish posts from the eclincher platform to Facebook, they will appear just like posts published natively on Facebook. The "published by eclincher" attribution is not displayed on your posts and remains invisible to your audience and viewers. However, there are exceptions: Facebook Pages: Facebook shows "published by 3rd party app name " only to the page owner, admins, and editors. Fans and external viewersFew readers

• GDPR Compliance

  GDPR Compliance eclincher prioritizes GDPR compliance and respects your privacy At eclincher, we place a high value on your privacy and take GDPR compliance seriously. We have taken the necessary steps to ensure that our practices align with the General Data Protection Regulation (GDPR). You can find detailed information about our commitment to privacy and data protection in our privacy policy and on our GDPR compliance (https://eclincher.com/gdpr-cFew readers

• How to promote your Shopify Products through eclincher

  Promoting Your Shopify Products with eclincher If you're looking to promote your Shopify products, eclincher offers several features to help you achieve your goal. Here's how you can utilize eclincher to promote your products effectively: Using the eclincher Chrome Extension With the eclincher Chrome extension, you can easily share your products across all your social profiles, including the groups you manage. Simply click on the eclincher Chrome extension icon to initiate the sharFew readers

• How to renew Access Tokens

  Renewing Access Tokens: Keeping Your Accounts Active When your access token expires, it's crucial to renew it for the respective account/profile. Here are a few methods to renew your access tokens effectively: Using the "Expired Tokens" Dropdown: Locate the "Expired Tokens" option on the upper right part of your screen. Click on it to reveal a dropdown menu displaying profiles that require token renewal. Identify the specific profile that needs token renewal and click on "Renew ToFew readers

• User Interface Theme Customization

  Customizing the User Interface Theme Personalize your eclincher UI with custom themes eclincher now offers the ability to customize the appearance of your interface. You can choose between light and dark themes, as well as adjust the colors of the sidebar and top menu to suit your preferences. To customize your theme, follow these simple steps: Click the icon located in the upper right corner of your page. Select Theme Settings from the dropdown menu. (https://storage.crisFew readers

• iOS Push Notification (For iOS 16.4 and higher)

  Enabling iOS Push Notifications for iOS 16.4 on Eclincher Follow these steps to enable iOS push notifications for iOS 16.4 on Eclincher: On your mobile device, open a web browser and go to the eclincher login page: https://app.eclincher.com. Then, tap on the share button located in the browser footer. Step 1 From the share menu, select "Add to Home Screen" and thFew readers

• Error message with image size over 10MB

  You may encounter an error message when attempting to attach images larger than 10MB to eclincher. This limitation is in place to ensure optimal performance and compatibility with social media channels. To resolve this issue, we recommend changing your photo viewer on Mac to the default Preview image viewer, as outlined below: Changing the Default Image Viewer: Locate the image file you wish to attach in Finder. Right-click on the image and select "Get Info" from the context menu.Few readers

• How to install eclincher Mobile App (Android)

  Installing the eclincher Mobile App on Your Mobile Device For Android Devices: Open your mobile web browser and navigate to https://app.eclincher.com. Step 1 Once the page loads, you will see an option at the bottom of the browser to "Add eclincher to Home Screen." Tap on this option. Step 2 (https://storage.crisp.chat/users/helpdesk/website/1a4ad23334901a00Few readers

• eclincher Security

  eclincher Security and Protection Structure At eclincher, we prioritize the security and protection of our users' data. While we are unable to disclose our complete security process due to company policies, we assure you that we have robust data security protocols in place. As part of our security measures, we rely on Amazon Web Services (AWS), which provides us with premium support and 24/7 expert assistance for any outage or security issues. The eclincher infrastructure operates on AmazonFew readers

• Managing Your Business Data Using Local Listing Management

  Introducing our Local Listings Management feature, which offers a convenient way to update your business information without the hassle of logging into individual accounts. With this feature, you can easily make changes to your business details, including your business name, address, phone number, website URL, and more. Please note that certain updates may take up to 3 days to reflect, as they require verification from the respective providers. This feature also allows you to synchronize bFew readers