• Media Setting Guidelines per Social Platform

  Media Setting Guidelines per Social Platform When publishing to various social media platforms, it is essential to follow their publishing guidelines. Moreover, when distributing the same post to multiple platforms at once, the strictest guidelines must be applied, so it can be published to all of them properly.Popular

• How to Add and Manage Users

  Adding Teamwork To Your Workflow Without teamwork, your team won't work, right? Teamwork is critical to the success of every business. Collaboration within a group can help solve difficult problems, and working together allows teams to find the solution that works best. In social media management, collaboration is key to overcome social media overwhelm and tackle your workload more efficiently and faster. Here's how to manage yoPopular

• How to use or find popular hashtags, mentions and tags

  How to use or find popular hashtags, mentions and tags Supported networks: Facebook, Instagram, LinkedIn and Twitter In this article, we will cover the following topics: How to find most popular hashtags “” for Twitter and Instagram How to Tag people and location in Instagram (image) How to quickly find and properly mention “@” people/brands in Instagram (profile), Facebook (pages), Twitter (account) and LinkedIn (business page) Hashtags Recently used hashtags If ySome readers

• Problems with slow loading - Clear Cache and eclincher cookies (Google Chrome)

  If you experience slow loading times, or app keeps crashing on your browser, it would be best to do the following in your Chrome Browser: CLEAR ALL TIME CACHED DATA On your Browser's Menu, go to MORE TOOLS Select CLEAR BROWSING DATA Click ADVANCED on top Under time range, select ALL TIME Check CACHED IMAGES AND FILES Click CLEAR DATA (https://storage.cSome readers

• How to add or change video thumbnails

  How to add/change video thumbnails Attract viewers to your content with the right thumbnails! Thumbnails act like billboards to catch the eye of viewers and prompt them to want to watch your video(s). Well designed thumbnails can yield a higher conversion to viewers of your video post. You have the option of choosing and customizing thumbnails when posting to Facebook Pages, You Tube or Instagram. For Instagram you can use any Image from the video as an alternative thumbnail. FoSome readers

• Frequently Asked Questions

  Frequent “post failures” or “missing posts” (and how to resolve) Occasionally, we receive complaints about “publishing / post failures” or “missing posts” (posts gone missing…). In many of these cases, users use the live Calendar that shows the “Scheduled Posts” and which is part of the Publishing & Scheduling work space (right upper corner). First, when this happens, we want to hear about it immediately, as in rare cases we may have an issue with our system which we want to know about andSome readers

• Choosing Team Roles and Permissions

  Choosing Team Roles and Permissions Enabling specific and role-based access for your team members Find out how to enable specific role-based access for your team members. To support the growth of your business, eclincher offers provisions to assign appropriate permissions for users working together in your team. Below are key 'roles and permissions' you can consider when configuring your account: The original eclincher account owner gets the highest level of permissions as Main AdFew readers

• Posting Guidelines (Post Composing Essentials)

  Post Composing Essentials How to create and edit posts with eclincher Creating posts with eclincher is easy! In this article we will review key features that you can leverage when creating your next post. Post editor is conveniently located on the default landing page or you can get there from the Publishing menu on the left part of your webpage. Selecting Social Media Channels ClickiFew readers

• User Migration Tool

  Employee turnover is unavoidable, and while it is never easy, managing this transition is an important and valuable investment for any company. Sometimes you might transition departmental responsibilities and also need to migrate responsibilities inside the eclincher social media management tool. The employee transition or what we call "the handover" is an important process for any organization. While much of the focus has traditioFew readers

• Failed to add new social profiles, renew token, update account, or to add new pages and profiles to eclincher

  Failed to add new social profiles, renew token, update account, or to add new pages and profiles to eclincher Failing to add new social profiles and pages, renew token, or update account. In case you are not successful adding new social accounts, profiles, pages, or to renew token or to update account, please read this article. Typically, we will have multiple social accounts of the same channel. For example, we want to add multiple Facebook accounts, or LinkedIn, or Twitter accounFew readers

• Understanding Emails and Push alerts

  Taking advantage of trigger email/push notifications for key scenarios and how to configure them to fit your needs. Email and push notifications are designed to alert you and your team about important events in the system. In this article, we’ll review what they are and how to enable them for one or more of these key scenarios: Email notifying team about Inbox assignments Post failure email Email to request post approval from team Email to request post approval from client OFew readers

• Publishing Group

  Need to save time? Have a group of profiles you want to publish to? Time to get organized! Enter PUBLISHING GROUPS! In this article, we will cover the folloFew readers

• Notification Center

  Setting up your Notification Center Be notified from your Dashboard. The New Notification Center centralizes all of your Notification from: (Available for Premier and Agency only) Post Approval Posting Notification Inbox ( Assigned Items, Notes) Drafts ( Available for Basic, Premier and Agency ) Product updates Posting Inbox ( Received New Inbox Item) How to set it upFew readers

• Shuffle Your Auto Post Queues

  Shuffle Your Auto Post Queues Your posts in a single queue can be reordered in a few simple steps Visit your Auto Post with Queue page, by clicking on the Publishing section on the left side of your Dashboard Open a Queue, select the 'Three-dot' icon, then select 'Shuffle' You are all set! IFew readers

• Mastering Email and Push alerts

  Mastering Email and Push alerts Taking advantage of trigger email/push notifications for key scenarios and how to configure them to fit your needs Email and push notifications are designed to alert you and your team about important events in the system. In this article, we’ll review what they are and how to enable them for one or more of these key scenarios: Inbox update push notification Email notifying team about Inbox assignments Post failure email Email to request poFew readers

• Be Notified When Posts Fail

  You can choose to be notified when a post is not published. The notification alert will be sent directly to your email. Included in the email is the reason or error we received from the social media channel itself, explaining why the post has failed. This only applies to Main Admin's Email. If you are a managed user, you can request this to us via Support Chat. To update your account notification, click the person icon on the upper right part of the webpage and click "Account Settings"Few readers

• Will my audience or fans see "published by eclincher" and why?

  FACEBOOK Why do I see published by eclincher? "published by eclincher" is not visible to the public. Posts that are published from the eclincher platform will be virtually identical to posts that are published natively on Facebook. Specifically, "published by eclincher" will not be displayed on your post and will not be visible to your audience or the post viewers, except for the following scenarios: Post to Facebook Pages - Facebook will display "publish by 3rd party app name" onlyFew readers

• How to promote your Shopify Products through eclincher

  How to promote your Shopify Products through eclincher eclincher enables you to promote your Shopify products. Here is how: Using eclincher Chrome extension You can share your products to all your Social Profiles including the groups that you manage by simply clicking the eclincher Chrome extension icon. You can download the Chrome extension here (https://chrome.google.com/webstore/detail/ecFew readers

• GDPR Compliance

  GDPR Compliance eclincher is GDPR ready and fully compliant We respect your privacy! We are fully compliant with the GDPR policy and you can find more information in our privacy policy and in our GDPR page. eclincher is a data processor for user generated content. Our users decide which content they connect to, generate, and share. We do not use or sell your personal data and information for advertising purFew readers

• User Interface Theme Customization

  User Interface Theme Customization The eclincher UI features personal customization eclincher recently launched a feature to customize the look of your interface. You can now change it to light/dark theme or change the colors of the sidebar and top menu. To change/customize your theme, please do the following: Click the icon on the upper right corner of your page. Click Theme Settings. (https://storage.crisp.chat/users/helpdesk/website/1a4ad23334901a00/imagep3m5lu.pFew readers

• Error message with image size over 10MB

  Error message with image size over 10MB Image will fail to attach to eclincher if the file size is over 10MB. How to change photo viewer in mac to Preview image viewer (default) Images that are saved with Adobe Creator will significantly increase the file size (over 10MB limit). You may get error message when attaching over 10MB images files. In some cases the photo viewer is set to other app such as Adobe. Adobe images contain a lot of data (vectors, colors, pixels...) which will makFew readers

• How to renew Access Tokens

  Renewing Access Tokens: Keeping Your Accounts Active When your access token expires, it's crucial to renew it for the respective account/profile. Here are a few methods to renew your access tokens effectively: Using the "Expired Tokens" Dropdown: Locate the "Expired Tokens" option on the upper right part of your screen. Click on it to reveal a dropdown menu displaying profiles that require token renewal. Identify the specific profile that needs token renewal and click on "Renew ToFew readers

• iOS Push Notification (For iOS 16.4 and higher)

  Enabling iOS Push Notifications for iOS 16.4 on Eclincher Follow these steps to enable iOS push notifications for iOS 16.4 on Eclincher: On your mobile device, open a web browser and go to the eclincher login page: https://app.eclincher.com. Then, tap on the share button located in the browser footer. Step 1 From the share menu, select "Add to Home Screen" and thFew readers

• eclincher Security

  eclincher Security and Protection Structure At eclincher, we prioritize the security and protection of our users' data. While we are unable to disclose our complete security process due to company policies, we assure you that we have robust data security protocols in place. As part of our security measures, we rely on Amazon Web Services (AWS), which provides us with premium support and 24/7 expert assistance for any outage or security issues. The eclincher infrastructure operates on AmazonFew readers

• How to install eclincher Mobile App (Android)

  Installing the eclincher Mobile App on Your Mobile Device For Android Devices: Open your mobile web browser and navigate to https://app.eclincher.com. Step 1 Once the page loads, you will see an option at the bottom of the browser to "Add eclincher to Home Screen." Tap on this option. Step 2 (https://storage.crisp.chat/users/helpdesk/website/1a4ad23334901a00Few readers