Frequently Asked Questions
Frequent Issues with "Post Failures" or "Missing Posts" and How to Resolve Them Finding that a post did not publish or seems to have gone missing can be frustrating, especially when you have a content schedule to maintain. The good news is that most of these situations have a straightforward fix. This guide covers the most common causes of post failures and missing posts, along with clear steps to resolve each one. Calendar Filter One of the most frequent reasons posts appear to be missSome readersProblems with slow loading - Clear Cache and Eclincher cookies (Google Chrome)
Resolving Slow Loading Times and Crashes in Chrome Browser If Eclincher is loading slowly or you're running into browser crashes, don't worry! A quick cache and cookie cleanup usually does the trick. Just follow the steps below and you'll be back up and running in no time. Step 1: Clear Your Cached Data Open Chrome's menu by clicking the three-dot icon in the top right corner. Select Delete Browsing Data. Three Vertical Dot icon Delete Browsing Data (https://storage.crisFew readersEclincher Security
Eclincher Security and Protection Structure At Eclincher, keeping your data safe is one of our top priorities. While we are unable to share our complete security process due to company policy, we want you to know that robust data security protocols are firmly in place to protect your account and information. A key part of our security infrastructure is Amazon Web Services (AWS), which provides us with premium support and round-the-clock expert assistance for any outages or security conceFew readersGDPR Compliance
GDPR Compliance Eclincher Prioritizes GDPR Compliance and Respects Your Privacy At Eclincher, your privacy matters to us. We take GDPR compliance seriously and have put the necessary measures in place to ensure our practices align with the General Data Protection Regulation (GDPR). You can learn more about our commitment to privacy and data protection in our Privacy Policy and on our GDPR Compliance page. As a data processor for user-generated content, we believe you should alwFew readersWill my audience or fans see "published by Eclincher" and why?
Why Is "Published by Eclincher" Not Visible to the Public? One of the most common questions we hear from users is whether their audience can tell that a post was published through Eclincher. The short answer is no, and here is why. Facebook When you publish posts through Eclincher to Facebook, they appear exactly as they would if posted natively on the platform. Your audience and viewers will not see any "published by Eclincher" attribution on your posts. There is one thing worth knFew readersUser Interface Theme Customization
Customizing the User Interface Theme Personalize Your Eclincher Experience with Custom Themes Making Eclincher feel like your own is now easier than ever. You can choose between light and dark themes, and even adjust the colors of your sidebar and top menu to match your personal style or brand preferences. Here is how to get it set up: To customize your theme, follow these simple steps: Click the Profile icon in the bottom-left corner of your account. Select *Theme SettingsFew readersHow to promote your Shopify Products through Eclincher
Promoting Your Shopify Products with Eclincher If you're looking to promote your Shopify products, Eclincher offers several features to help you achieve your goal. Here's how you can utilize Eclincher to promote your products effectively: Using the Eclincher Chrome Extension With the Eclincher Chrome extension, you can easily share your products across all your social profiles, including the groups you manage. Simply click on the Eclincher Chrome extension icon to initiate the sharing pFew readers