Social Media Inbox

The eclincher's Social Media Inbox is your own social engagement hub, a one stop shop for communicating with your users and audiences.

In this article we will review how eclincher's Social Inbox helps you keep pace with your community. For further information, check out our Video Tutorials in the eclincher platform or reach out to our support team 24/7.

The eclincher Social Media Inbox Supports the following:

1. Facebook
- Receive and Reply to Comments and Ad Comments
- Receive and Reply to Messenger
- Receive and Reply to Reviews
- Receive Mentions
- Notification when someone Writes on your Facebook Page Wall

2. Instagram Business and Creator
- IG Direct Messages ( Read more here )
- Reply to Comments and Mentions

3. Twitter
- Receive a Notification for New Followers
- Receive and reply to Twitter DM
- Receive and Reply to Retweets
- Receive and Reply to Mentions

4. Linkedin User and Company Pages
- Receive and Reply to comments

5. Google My Business
- Receive and Reply to Reviews and Q&A

6. Youtube
- Receive and reply to comments
- Set comment Status ( Comment Moderation)

7. Yelp
- Receive a Notification for New Reviews

See the table below for the reference on retention policies and key capabilities per social channel:

If you would like to learn more about the Social Media Inbox Features, please click here

If you have additional questions, or suggestions to make this capability better, please do not hesitate to reach out to us. We are here for you! Our Support Team is available 24/7 to assist you.

Thank you,
The eclincher Support Team
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