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Instagram Direct Messages

Introducing Instagram Direct Messages on eclincher

Instagram Direct Messages

We're excited to announce that eclincher now supports Instagram Direct Messages! With the latest Messenger API integration for Instagram, eclincher users can connect to the direct message feature, enhancing the user experience and providing a seamless workflow. No longer limited by API constraints, social media managers can now manage messages and mentions directly on eclincher, boosting productivity and delivering a top-notch messaging experience for our clients.

With Instagram Direct Messages (DMs) on eclincher, you can:

- Reply to direct messages from your audience within the eclincher platform.
- Respond to mentions in Instagram Stories effortlessly.

Here's how to add your Instagram DMs to the eclincher Inbox:

On your Instagram mobile app, follow these steps:
- Tap the hamburger menu button.
- Select Settings.
- Choose Privacy.
- Go to Messages.
- Under Connected Tools, toggle on "Allow Access to Messages."

Instagram Settings

On your eclincher account:
- Ensure that your Instagram profile is properly connected.
- Navigate to the Inbox section.
- Apply the Profile filter to your Instagram account and use the Type filter to easily access Instagram Direct Messages in your Inbox.

eclincher Inbox Filters
Instagram Direct Messages in eclincher Inbox

Supported Types of Instagram Direct Messages:

Regular Direct Messages (DM) from other users:
- Receive notifications and reply to regular direct messages.
- Replies can be sent within 7 days.

Regular Direct Messages

Mentions in Instagram Stories:
- Get notified when someone mentions you in their stories.
- Easily reply to these mentions.
- Replies can be sent within 7 days.

Mentions in Instagram Stories

Replies to Your Story:
- Stay informed when someone replies to your story.
- Effortlessly respond using the eclincher Inbox.
- Replies can be sent within 7 days.

Replies to Your Story

For more information about eclincher's Social Media Inbox and its features, please check out these resources:
- Social Media Inbox Data Handling Policies
- Social Media Inbox Features
- Inbox Automation and Sentiments

If you have any questions or suggestions to further improve this capability, please

don't hesitate to reach out to our dedicated Support Team. We're available 24/7 to assist you.

Thank you,
The eclincher Support Team

Updated on: 05/06/2023

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