How to renew Access Tokens

Renewing Access Tokens: Keeping Your Accounts Active

Access tokens are what allow Eclincher to connect and communicate with your social media profiles. When a token expires, that connection is interrupted, which means scheduled posts may not publish, inbox items may stop loading, and analytics may not generate correctly. Renewing your token restores the connection and gets everything back on track.

There are two ways to renew an access token in Eclincher, and both only take a moment.

Signs that a token may need renewing:

Scheduled posts are failing to publish
A profile is showing an error or warning in Manage Accounts
Inbox items are not loading for a specific profile
Analytics are not generating for a connected account

Using the Expired Tokens Dropdown

This is the quickest way to catch and renew any tokens that have already expired.L

Steps:

Look for the Expired Tokens dropdown in the upper right corner of your Eclincher dashboard
Click on it to see a list of profiles with expired tokens
Find the profile that needs attention and click Renew Now

Renewing via Manage Accounts

Use this method if you want to proactively renew a token before it expires, or if a specific profile is not showing up in the Expired Tokens dropdown.

Steps:

Go to Manage Accounts in the left-hand navigation bar
Find the profile you want to renew
If the token has already expired, a Renew Now button will be visible next to the profile
If the token has not yet expired, click the three vertical dots next to the profile and select Renew Token

Note: If the same profile is connected to more than one brand in Eclincher, renewing the token for one brand does not automatically update it for the others. Make sure to renew the token for each brand the profile is connected to so everything stays in sync.

By following these steps, you will successfully renew your access tokens. Once renewed, your scheduled posts will publish properly, and you'll be able to access inbox items and generate reporting analytics seamlessly.

Quick FAQs

Why do tokens expire in the first place? Tokens can expire for several reasons, including password changes on the connected social media platform, enabling two-factor authentication, platform-side resets, or simply reaching the token's natural expiration date. LinkedIn tokens, for example, reset on a regular schedule.
Will renewing a token affect my scheduled posts? No. Renewing a token restores the connection and ensures your scheduled posts publish as planned. It does not change or cancel any existing scheduled content.
What if the token keeps expiring shortly after I renew it? This is often caused by an underlying account issue such as a password change, a permissions problem, or a Facebook admin access change. Check out the Facebook Tokens Keep Expiring and Recreate Facebook Tokens or Permissions articles for guidance, or reach out to the Support Team.
Can I renew tokens for all profiles at once? Currently, tokens need to be renewed individually per profile. The Expired Tokens dropdown makes it easy to see at a glance which ones need attention.

Need Help?

If you run into any issues or have further questions, our Support Team is ready to assist you. We’re always here to help you get the most out of Eclincher.

Thank you,

The Eclincher Support Team

Updated on: 30/05/2026

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