Articles on: Manage Profiles/Accounts

X (Twitter) Account gets temporarily locked or suspended

Troubleshooting X (Twitter) Post Blocking



If you’ve received an email from X (formerly Twitter) indicating that your post has been blocked and you're encountering specific error messages, don’t worry. Below is a step-by-step guide on what these errors mean and how to resolve them quickly.

Error: 403 - Temporary Account Lock



The message you may see from X (Twitter) states:
To protect our users from spam and other malicious activity, this account is temporarily locked. Please log in to https://x.com to unlock your account. code - 326

This error means your X (Twitter) account has been temporarily locked for security reasons, and all posts from eclincher will fail until your account is unlocked. Here’s how to resolve

Steps to Unlock Your X (Twitter) Account:

Log in to your X (Twitter) account.
You will see a message indicating that your account is locked.
Click the Start button to begin the unlocking process.
Enter your phone number (this will be associated with your X (Twitter) account).
X (Twitter) will send you a verification code via text or phone call—wait a few minutes if necessary.
Once you receive the code, enter it and click Submit to unlock your account.
Check your email inbox (and spam/junk folders) for any additional instructions from X (Twitter), as they may send further information to your email address.

If you continue to experience issues, you can contact the X (Twitter) Support team (here)


Error: 403 - Account Suspension



The message you may receive from X (Twitter) states:
Your account is suspended and is not permitted to access this feature. code - 64.

This error means that your account has been suspended, which blocks all posts to X (Twitter) from eclincher. Suspensions typically occur due to spam, security concerns, or violating X (Twitter) rules.

Steps to Unsuspend Your X (Twitter) Account:

Log in to your X (Twitter) account. You may be asked to confirm your phone number or email address.
If there are no prompts, your account may have been suspended due to a violation of X (Twitter) rules. In this case, you will need to submit an appeal directly to X (Twitter) (here).


Preventing Future Locks or Suspensions


To prevent your account from being locked or suspended again, follow these best practices:

Secure Your Account: Ensure that your account is protected by reviewing X (Twitter)’s security guidelines (here).
Familiarize Yourself with X (Twitter) Rules: Make sure to follow X (Twitter)’s rules and policies to avoid any violations. You can review them (here).
Avoid Duplicate Tweets: Posting identical tweets across multiple X (Twitter) profiles can lead to suspensions. Instead, use eclincher’s repost function for other profiles. If you want to post original content, choose one specific X (Twitter) account per post and customize your posts accordingly. We recommend using one-time queues rather than recycle or end-date queues for unique content creation.


If you have any additional questions or need further help, feel free to reach out to our Support Team. We're always here to assist you every step of the way.

Thank you,
The eclincher Support Team

Updated on: 19/11/2024

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