Articles on: General

Be Notified When Posts Fail

You can choose to be notified when a post is not published. The notification alert will be sent directly to your email. Included in the email is the reason or error we received from the social media channel itself, explaining why the post has failed.

This only applies to Main Admin's Email. If you are a managed user, you can request this to us via Support Chat.

To update your account notification, click the person icon on the upper right part of the webpage and click "Account Settings"

Once there, click "Notifications" and tick the boxes you prefer.

Mobile Notification pertains to mobile eclincher app notification.
For Agency Plan, each brand has its own unique Publishing Settings. If you would like to enable this for all brands, you must go to each brand's Publishing settings and adjust.

Updated on: 22/01/2022

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