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My post failed or didn't publish on Google My Business page

My post failed or didn't publish on Google My Business page

Publishing or posting to Google My Business account or location failed or I received an error.

You may have scheduled a post or tried to publish it to Google My business location and the post failed to publish. If the "post failure" email is turned on in the post settings, you would receive an email indicating error to publish your post. This article explains why.

There are two options to why your post failed to get published on Google My Business:

Please make sure your team member or the person who publishes and schedules posts to Google My Business is defined as: Primary owner, Owner, Manager, or Communications Manager. This setup can be done from Google My Business Settings popup.

If you have multiple locations of Google My Business - more than 9 locations, Google will not support publishing from their API. The API only supports up to 9 locations (Google may support more locations in the future).

Here is the FAQ from Google My Business partners API page:

Q: Who is allowed to post through the API
A: Any business or brand with fewer than 10 locations (as determined by our internal chain detection) can use the API to post on Google. Brands with >= 10 locations are not eligible for posting at this time.

If you have additional questions, please do not hesitate to reach out to us. Our Support Team is available 24/7 to assist you.

Thank you,
The eclincher Support Team

Updated on: 25/01/2022

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