Articles on: Publishing

Get Notified When Posts Fail

Staying on top of your publishing activity is easy with Eclincher's failed post notifications. When a post does not go through, you will receive an email alert that includes the specific reason or error returned by the social media channel, so you always know exactly what happened and can take action right away.

How to Set Up Failed Post Notifications

Step 1: Go to your Account Settings

Click the Profile icon in the bottom left corner of the page to open your Account Settings.

Step 2: Open Notifications Tab

Select the Notifications tab.

Step 3: Manage Notification Types

Check the boxes next to the notification types you want to receive.

You can also click the Notification Bell icon in the top right corner of your account as a quick shortcut to your Notification Settings.

Step 4: Save

Make sure to click Save so your changes take effect.

A Few Things to Keep in Mind

Mobile notifications refer specifically to push notifications through the Eclincher mobile app, separate from email alerts.

Advanced Legacy Plan users, as well as Professional and Enterprise plan users: Each brand on your plan has its own Publishing Settings. If you want to enable failed post notifications across all your brands, you will need to turn on the setting individually for each one.

Once this is set up, you will be in the loop any time a post runs into an issue, keeping your social media presence running smoothly and giving you the chance to fix things quickly.

Need Help?

If you run into any issues or have further questions, our Support Team is ready to assist you. You can reach us anytime via live chat or by sending us an email at support@eclincher.com. We’re always here to help you get the most out of Eclincher.

Thank you,

The Eclincher Support Team

Updated on: 01/06/2026

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